FAQ
Frequently asked questions and answers
- What is your specialty?
Our speciality lies in thoughtfully curated sarees that blend timeless Indian craftsmanship with modern minimalism. We focus on refined fabrics, elegant colour palettes, and distinctive blouse designs, offering sarees that feel both rooted in tradition and effortlessly contemporary—perfect for modern women who value understated luxury.
2. Do you have blouse stitching option?
Right now we don't offer custom blouse stitching, we provide enough fabric(1m) for you to design your blouse in your proper measurements.
2. What materials are your products made of?
Our sarees are crafted using carefully selected fabrics such as Crepe silk, modal satin silk, cotton silk, organza, linen blends, and other premium natural and semi-natural fibres. Each material is chosen for its quality, comfort, and drape, ensuring every piece reflects refined craftsmanship and timeless elegance.
- How do I care for my Sarees ?
We recommend dry cleaning for most of our sarees to preserve the fabric, colour, and detailing. Store them folded in a breathable cotton or muslin cloth, away from direct sunlight and moisture. Handle gently, especially for delicate fabrics, and avoid spraying perfume directly on the saree to maintain its finish.
- Do you offer international shipping?
Yes, we offer international shipping. Customers outside India may place orders directly on our website, and our team will contact you to confirm shipping options and charges. International shipping charges are payable at the time of dispatch.
- What is your return/exchange policy?
Please go through our exchange and return policy in the website
- How can I track my order?
Once your order has been shipped, you will receive a tracking number via email or SMS. You can use this tracking number to monitor the status of your delivery on our website or the courier company's website..
8. Are the colors of your products accurate in the pictures?
We make every effort to display the colors of our products accurately on our website. However, due to variations in monitor settings and lighting conditions, slight differences in color may occur. We recommend referring to the product description for additional details on color.
- How can I contact customer service for further assistance?
If you have any further questions or require assistance, please feel free to contact our customer service team via email at info@auratdesigns.com or through our website's live chat feature & direct WhatsApp to +91 9895026834. We are here to help you!