FAQ

Frequently asked questions and answers

  1. What is your specialty?

 We are specialized in designer Kurtis and bottom sets that beautifully blend traditional Indian aesthetics with contemporary western designs, creating fusion of elegance and modernity, which ensure you versatility, comfort and style

  1. What sizes are available?

 Our Kurtis come in a range of sizes from 36 to 46 to cater to all common body types. Please refer to our size chart for accurate measurements and fitting guidance.

  1. What materials are your Kurtis made of?

Our Kurtis are crafted from a variety of high-quality materials such as cotton, silk, chiffon, georgette, and linen. Each product description specifies the fabric used to ensure transparency.

  1. How do I care for my Kurtis?

We recommend following the care instructions provided with each kurti to maintain its quality and longevity. Generally, most Kurtis can be hand washed or machine washed on a gentle cycle with mild detergent and cold water. Avoid soaking for long periods and direct sunlight while drying.

  1. Do you offer international shipping?

Yes, we offer international shipping to select countries. Shipping costs and delivery times may vary depending on the destination. As we are in the launching phase we prefer take orders now through WhatsApp  Please check our shipping policy or contact customer service for more information.

  1. What is your return/exchange policy?

Please go through our exchange and return policy in the website

  1. How can I track my order?

Once your order has been shipped, you will receive a tracking number via email or SMS. You can use this tracking number to monitor the status of your delivery on our website or the courier's website.

  1. Do you offer customization services?

At the moment, we do not offer customization services. However, we regularly update our collection with new designs and styles to cater to diverse preferences.

  1. Are the colors of the kurtis accurate in the pictures?

We make every effort to display the colors of our Kurtis accurately on our website. However, due to variations in monitor settings and lighting conditions, slight differences in color may occur. We recommend referring to the product description for additional details on color.

  1. How can I contact customer service for further assistance?

 If you have any further questions or require assistance, please feel free to contact our customer service team via email at auratauthenticdesigns@gmail.com or through our website's live chat feature & direct WhatsApp to 9895026834. We are here to help you!